The Service Process Of CNC Router And Laser Machine Manufacturer

Our company is committed to the R&D, production and sales of CNC engraving machines and other machines. 

It has a standard service process and a professional after-sales team to provide technical support! Our service process details are as follows:

01 Proposal Stage

Order confirmation - Professional technical review, provide customers with the best solution.

02 Design Stage

Professional design team provides scientific, reasonable, efficient and forward-looking design scheme.

03 Purchasing Stage

All accessories are strictly selected from the original first-line brands to ensure the overall high quality of the machine.

04 Assembly Stage

The experienced installation team carries out assembly and quality control in strict accordance with the design drawings and requirements.

05 Inspection Stage

At least 3 times full tests before shipment, and all machine parameters shall be checked and recorded according to the factory standard.

06 Packing And Delivery Stage

Solid and scientific packaging is also part of the quality of the machine. Different packaging methods can be provided according to different loading methods.

07 After-sales service stage

Provide English instructions, training videos and online support. All after-sales problems will receive effective feedback from our professional after-sales team in the shortest time.